How does the app use the permissions asked when installing?

We do not collect any personally identifiable information from your device. The permissions are used as follows:

Storage (Photos/Media/Files)

The app need to store the recordings in a location not specific to the app, so the recordings (by default) will stay on your device when the app is uninstalled.

Microphone: record audio

Obviously, we need this. Otherwise, the app won’t be able to record any sound.

Wi-Fi connection information: view Wi-Fi connections

You can transfer files from your phone to your computer using your home’s Wi-Fi network using the Wi-Fi Transfer feature. The app displays the name of the Wi-Fi network the device is currently connected to. We do not collect the name (SSID) or MAC address of your Wi-Fi network.

Device ID & call information: read phone status and identity

This permission is needed to detect when there is ongoing phone conversation so the recording can be stopped without getting the corrupted audio signals that sometimes can happen on certain devices. Your phone number, IMEI, MEID, calls, or any other identities are not collected.

If you have any doubt, please contact and we will clarify it.

How can I recover a recording that I accidentally deleted?

We do not store hidden copies of your recordings, because when you select Delete, the recording is immediately deleted, and there is no option to undelete it.

There is a little chance that your recording can be recovered by data recovery specialists. The sooner you stop using your device after deleting the recording, the greater is your chance to recover it.

You might be able to do it yourselves if you store the recordings on removable SD cards, but we do not recommend this for daily recordings because I/O failure rates have reportedly been great. One article shows you how to recover data with some conditions that have to be met beforehand.

This article by Avast shows more details on how it is sometimes possible to recover deleted data.

To help avoid this in the future, enable automatic backup to Dropbox (soon Google Drive) from the app settings so that new recordings are backed up safely.

How do I join the Beta Testing program to try out new features?

From time to time, we release beta versions that contain exciting new features. If you are using Play Store to download Hi-Q MP3 Voice Recorder, you can try the beta versions by following any of the instructions below:

Using your computer:

  1. Open on your browser. If you are using the free version, use this link instead.
  2. Click the Become a Tester link.
  3. Wait several minutes and open Hi-Q MP3 Voice Recorder on the Play Store on your phone to receive an update.

Using your phone or tablet:

  1. Open Play Store, search for “hi-q”, and when you open the application page for Hi-Q MP3 Voice Recorder.
  2. Scroll down and find a section titled Become a beta tester. Tap I’m in to proceed.

If you do not receive an update, probably it is because we do not have a beta version at the moment. Sometimes you have to wait longer than a few minutes after clicking the Become a Tester button.

When we release an update in the normal (non-Beta) channel, you will automatically get an update.

Thanks for trying the Beta version! We appreciate your feedback on the Beta versions. Please email to for Beta version feedback.

What are those text files found in the logs folder?

Hi-Q MP3 Voice Recorder leaves log files at this folder:
Android/data/com.hiqrecorder.full/cache/logs on your external storage (SD card or USB storage).

It contains the latest operations done in the app. When you go to the app Settings > Troubleshooting > Send device info, they will be sent together with the system report to help us identify and find solution to the problem you might have encountered.

You can delete them any time. Moreover, if Android detects that you need more disk space, it will automatically delete those files.

On certain Android versions, you can also delete those files by going to the system settings > Storage > tap on “Cached data” and you will be asked whether you want to clear them.

I lost my recording file, how do I get it back?

First you should check your location of stored recording. Open the app, and go to app Settings > Recording > Location of stored recordings. The default location should be in “Recordings” folder inside your primary SD card or USB storage. If you have changed the recording location, you should go to the correct location where you stored your recordings.

Sometimes, people moved their files without noticing it, or change the folder name (from the default one “Recordings” to something else) so the Hi-Q MP3 Voice Recorder does not see the files again.

Name of recording files starts with “recording-“, followed by 8-digit date (YYYYMMDD), a dash “-“, 6-digit time (HHMMSS), and “.mp3” (or other extensions following the Format setting), like “recording-20150607-120024.mp3”. I hope you can find it somewhere on your phone or SD card.

Use apps like Solid Explorer or ES File Explorer to help find the missing files.

Make sure you do not install questionable apps that “clean junk files” from your phone because they might cause deletion of files unexpectedly.

What does “App folder on SD Card” mean?

Starting on Android KitKat (4.4), all downloaded apps must store their data on a designated folder on the SD Card.

In Hi-Q MP3 Voice Recorder, it is called App folder on SD Card. You can choose it when you change the Location of stored recordings.

The exact location of the folder on your SD card is: Android/data/com.hiqrecorder.full/files/Recordings

As for the Free version, the location is: Android/data/


I received virus alert on my phone, is that harmful?

We are aware of the virus alerts reported by Avast/NANO/Sophos antivirus apps. Rest assured that our app does NOT contain viruses.

Message from Avast: “Our virus analyst confirmed false detection. Now it should be fixed or in the next update virus definitions.” – Martin Krejčů, Technical Support, AVAST Software s.r.o.

At the time of writing, Hi-Q MP3 Voice Recorder is at version 2.1.1 and none of the 54 antivirus software listed in detects Hi-Q MP3 Voice Recorder as a virus.